Sales Policy

Effective Date: January 7, 2025

At Goal Suri, we are committed to providing you with a seamless shopping experience while offering premium baby products that meet the highest standards of quality and safety. Our Sales Policy outlines the terms and conditions for purchasing products on our website, ensuring that you understand your rights and responsibilities as a customer.

1. Product Availability

All products offered on our website are subject to availability. We make every effort to ensure that the information provided about product availability is accurate. However, there may be instances where a product becomes out of stock or unavailable after you place an order. If this occurs, we will notify you immediately and offer alternatives such as:

  • A similar product of equal or greater value.
  • The option to wait for the product to be restocked.
  • A full refund if the product is no longer available.

2. Pricing

  • Product Pricing: All prices listed on our website are in USD and are subject to change without notice. We make every effort to ensure that the prices on our website are accurate, but errors may occur. If we notice any discrepancies between the listed price and the actual price, we will contact you for confirmation before processing your order.

  • Promotions and Discounts: From time to time, we may offer promotions, sales, or discounts. These offers may have specific terms and conditions, including expiration dates or exclusions, and may be subject to change without prior notice. All promotional prices are only valid during the promotion period.

3. Order Confirmation

After you place an order with Goal Suri, you will receive an order confirmation email with a summary of your purchase, including product details, pricing, and the estimated delivery time. This email serves as confirmation that we have received your order, but it does not guarantee that the items are available for shipment. In the event that any items are unavailable or there are issues processing your payment, we will contact you.

4. Payment Methods

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other Secure Payment Options as available

Payments are processed securely via third-party payment processors. By placing an order with us, you confirm that the payment method you provide is valid and that you are authorized to use it.

5. Shipping and Handling

Once your order is processed and payment is confirmed, we will ship your items according to the shipping method you select at checkout. Please refer to our Shipping Policy for details on shipping options, costs, and estimated delivery times.

  • Shipping Fees: Shipping fees are calculated based on the weight and destination of your order and will be displayed at checkout.
  • Order Processing: Orders are typically processed within 1-2 business days. If there are delays due to high demand or unforeseen circumstances, we will inform you immediately.

6. Sales Tax

Sales tax is applied to orders based on the applicable tax rate for your shipping address. The tax will be calculated at checkout.

7. Cancellations and Modifications

Once an order has been placed, it is processed promptly to ensure timely delivery. Therefore, we cannot guarantee the ability to modify or cancel orders after they have been submitted. If you need to make changes, please contact us immediately at info@goalsuri.com, and we will do our best to assist you.

8. Returns and Refunds

If you’re not completely satisfied with your purchase, we offer a 30-day return policy. Please refer to our Refund and Returns Policy for more details on how to initiate a return and the conditions for refunds.

9. Limitations of Liability

Goal Suri is not liable for any damages or losses arising from the use of our products, including but not limited to indirect, incidental, or consequential damages. We make every effort to ensure that the information on our website is accurate, but we cannot guarantee that our products, descriptions, or images are free from errors. All products are sold “as is.”

10. Customer Support

If you have any questions about our sales policy or need assistance with your order, please contact us at:

11. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically to stay informed about our terms and conditions.

This Sales Policy ensures that customers understand the terms of purchasing from Goal Suri, including product availability, pricing, payment methods, and shipping processes. It provides clarity around the rights and responsibilities of both the customer and the company to foster trust and satisfaction.